Terms Of Service

Last updated: January 2026

These Terms of Service govern your use of the services provided by Match Media. By accessing our website or using our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our services.

1. Services

Match Media provides digital marketing and automation services, which may include but are not limited to:

Website creation and management

Marketing automation setup

CRM and workflow configuration

Messaging and communication systems

Lead management and reputation tools

Ongoing optimisation and support depending on the selected package

Specific deliverables depend on the service or package agreed upon at the time of purchase.

2. No Guarantee of Results

While we aim to provide high quality services and proven systems, we do not guarantee specific results, including but not limited to revenue increases, lead volume, conversions, or business growth.

Results depend on multiple factors outside of our control, including market conditions, customer responsiveness, and client execution.

3. Client Responsibilities

You agree to:

Provide accurate and complete information required to deliver the services

Respond in a timely manner to requests for approvals, access, or materials

Use all services in compliance with applicable laws and regulations

Delays caused by missing information or lack of communication may impact delivery timelines.

4. Payments and Billing

Fees are charged in advance unless otherwise stated

Subscription based services are billed monthly

Failure to make payment may result in suspension or termination of services

All fees are non refundable unless explicitly stated in writing.

5. Third Party Services

We may integrate or rely on third party platforms, software, or providers. Match Media is not responsible for outages, changes, or issues caused by third party services.

Use of third party tools is subject to their respective terms and policies.

6. Communication and Messaging Compliance

If messaging or communication features are used, you confirm that you have obtained proper consent from your contacts where required by law.

You are responsible for compliance with all applicable messaging, data protection, and privacy regulations.

7. Intellectual Property

All materials, systems, and processes created by Match Media remain our intellectual property unless otherwise agreed in writing.

Clients are granted a non exclusive right to use delivered assets for their business while services remain active.

8. Limitation of Liability

To the maximum extent permitted by law, Match Media shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

Our total liability shall not exceed the amount paid by the client in the preceding thirty days.

9. Termination

Either party may terminate services with written notice in accordance with the agreed billing cycle.

Upon termination:

Access to services may be removed

Outstanding balances remain payable

No refunds are issued for unused time

10. Modifications

We reserve the right to update or modify these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom.

12. Contact Information

For questions regarding these Terms, please contact:

Match Media

Email: [email protected]

Website: https://www.matchmedia.co.uk